All stories about "Server Meltdowns"

Tuesday, March 11, 2008

Ko-BOOM Coda: Week One Fully Booked

2008_03_ko_215.jpg
2:15 PM

That's all, folks. See everyone back here tomorrow, 10 AM sharp!
· Ko-BOOM: Is Someone Attacking the Momo Server? [~E~]
· Ko-BOOM: 120 Minutes Later; Ko Server, Resies Intermittently Available [~E~]
· Ko-BOOM: The Resy Site is Live [~E~]



Ko-BOOM: Is Someone Attacking the Momo Server?

2008_03_kobooms.jpg

We just had a chat with Drew Salmon, the Momofuku official who has been overseeing Ko reservation ops, to get his reactions to the shitshow in progress at http://reservations.momofuku.com. Turns out that, get this, someone is actively trying to crash the site:

The word from the hosting/it provider is that the site is currently under a 'denial of service attack.' Of course we planned for the site to be busy and we tested the heck out of the application but—apparently—there are just some things that are very, very, difficult to guard against. Currently we are trying to identify the attacker(s) and bring the system back online. Even if we spent another “x” amount of dollars or used something like “opentable” the reality is if someone really wants to bring down a site then it will go down. It happens often. The bottom line from our end is that we are really sorry for the inconvenience. That someone has chosen to attack the site is unfortunate for a variety of different reasons.

The non-tech speak, up next. >>

Ko-BOOM: 120 Minutes Later; Ko Server, Resies Intermittently Available

2008_03_ko_1145.jpg
Kalina

It's been two hours since the Momofuku Ko online reservations system went live. In these 120 minutes—that none of us are ever getting back—there have been incredible highs and crushing lows as some have scored week-one reservations and others have been pounding their browser refresh buttons only to meet with the kind of frustration usually associated with logging onto ticketmaster.com during an early morning ticket release.

Updates on the state of affairs at http://reservations.momofuku.com will continue throughout the day. For now, things remain extremely dicey. As confirmed by Ko officials, who have relocated to their situation room, located roughly 300 feet directly below Momofuku SSam Bar, there are still reservations available, but password protection and site access remains intermittent.
· Ko-BOOM: The Resy Site is Live [~E~]



Ko-BOOM: Ko Resy Site Is Live

2008_03_ko_1035.jpg
Available 2-tops, 10:54 AM

Get your credit cards ready: the wait is over. The Momofuku Ko reservation site just went live at http://reservations.momofuku.com/. It subsequently crashed, but looks like the tech problems have been worked out. The site will open up tables for a week to the day every day at 10 a.m., so if you can't get in today, have those interns and assistants ready tomorrow morning. Place is closed on Tuesdays. [MomofukuWire]

UPDATE 10:08AM: The site is back up, but the CAPTCHA on the account creation screen isn't coming up. Office-wide meltdown in progress at Eater HQ.

UPDATE 10:10AM: Oh, the humanity: an eGulleteer has scored a precious 7:30PM reservation for March 14. Keep trying, people.

UPDATE 10:11AM: Official word: "The server is getting pounded."

UPDATE 10:23-24AM: Two Eater commenters have scored. As a public service, please do let us know what times and dates have been procured. Merci.

UPDATE 10:27AM: Uh oh. This is going to leave a mark. Per an Eater commenter, "if you put in your cc number and the server errors out before you complete the registration, it won't let you go back in and continue the registration. it says your cc has been used. wtf!?" Handy tip: early word is that any 15-digit number works to secure a RESY.

UPDATE 10:28 AM: Email from team Momofuku: "Ahhhhhhhhhhhhh!!!!!!!!!!!!!!"

The complete liveblog insanity continues after the jump. >>




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